Return Policy

Our hassle-free return and refund process.

1

Eligibility

To be eligible for a return, the item must be unworn, in the same condition as received, and returned in its original packaging. Returns must be initiated within 30 days of the purchase date.

You can contact us via our social media channels or at support@airblast.com.

If a sale is marked as final or the item is non-refundable, no refund can be claimed.

2

Return Process

To initiate a return, contact us within the 30-day period at support@airblast.com and provide your order details and the reason for the return. Our customer service team will guide you through the return process.

Please make sure the item is securely packaged to avoid damage during transit.

3

Return Shipping

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item.

4

Refund Process

Once we receive the returned item and verify its condition (which may include reviewing photos of the item), we will process the refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at support@airblast.com.

5

Exclusions

Certain items, such as personalized or custom-made products, cannot be returned unless they are defective or damaged upon receipt. Clearance items or items from final sales are excluded from exchange.

⚠️ Important: If a customer wishes to return an item that has not yet been delivered, we do not accept returns. You may return it once you have received it. We also do not cover costs if a customer does not pick up their package at the door or collection point. If an item is delivered to a collection point and not picked up, a $10 administration fee will be charged. If you regret your order and wish to cancel, you must pick up the package and return it to us — this way it won't be registered as an "uncollected" package.

📦 Note: Our warehouse is located in Asia. All returns must be sent to our address there.